Our success lies in our Team Members and that is why from the very beginning, while hiring, we look for highly motivated and unique people


People are the foundation of our company and the reason for our success - past, present, and future. Our people are the most valuable asset in Broasted Express and must always be nurtured, challenged, motivated, and rewarded. We believe that people make things happen. Hence, we continually build, train, and develop our people to be the top performers to deliver our brand values to all stakeholders. We persistently encourage every Team Member to learn and share the skills, knowledge, and passion to enhance our services internally and externally. We recognize that the quality, motivation, and performance of our people are the key factors in achieving our success. We always strive to build Broasted Express as the most admired company to work with.


We emphasize the importance of recruiting highly motivated, visionary, and determined candidates to join our team. We have designed a comprehensive recruitment system that highlights the importance of behaviors, skills, philosophy, and clear objectives. The overall goal of recruitment and selection for a position is to search, screen, select, and recruit great people worldwide to make a real contribution and excellent performance at a particular point in time and into the future. We are determined to bring exceptional people who love people with specific characters, credentials, and abilities mainly someone who is full of energy, proactive, with natural ability to energize team members, wisdom to make right decisions, and above all a strong execution mindset. Recruitment and selection are vital activities in our business. We believe that appropriate recruitment and selection make every part of the organization effective. Successful recruitment and selection can transform our company from good to great in the global platform. We are committed to bring the right people who can share their great life with us in Broasted Express to take our company on its Pathway to Success. Therefore, recruitment and selection are the cornerstones of our success so we can continuously lead the industry.


Food Truck Manager Primary Duties And  Responsibilities  :
• Oversee the day-to-day operations at food truck and commercial kitchen.
• Plan for Ordering and purchase food for daily operations.
• Maintain required records including food production, inventory, income/expense, meal counts and personnel records.
• Ensure food truck staff members follow proper sanitation procedures.
• Preside over food truck employees, including cooks, food preparers, cashiers, and other employees.
• Ensure safety standards are maintained while food is being cooked.
• Prepare and serve the food.
• Respond to customer preferences and complaints.
• Maintainenance and upkeep of equipment and Ensure customer dining experience is satisfactory.
• Expedite Orders.
• train new employees.
• Deliver orders to appropriate customers.
• Direct the cleaning of the truck and commercial kitchen.
• Keep records of supplies and purchases. 

Job duties and responsibilities include:
• Pre-shift food prep
• Stocking of truck for service and taking inventory
• Being a cashier & Operating a point of sale (POS) system
• Fulfill customer orders
• Help run the line/ Prepare sandwiches & Wraps
• Prepare and serve sides
• Being a team player
• Post-shift cleaning & stocking of the truck
• Post-shift organizing and inventory
• Being happy and positive
• Driving the truck when needed
• Be able to work autonomously.
• Be able to multi-task and work in a fast paced environment.
• Able to work under pressure during a busy lunch rush in fast-paced tight quarters while maintaining the highest food/ product quality

Qualifications :
Graduation in Hotel Management or Equivalent•
Energetic and dynamic individuals who are excited about great food and working with people
• Strong interpersonal and customer service skills
• Food Service experience is Must
• Ability to think outside the box to satisfy our guests
• Genuine care and understanding for people's needs
• Great attention to detail.
Multi Units Manager , Duties and Responsibilities:
 Sharing the mission of Broasted Express in leading the restaurants  industry in the world and Executing training & coaching plans and program to effectively contribute to the success of Broasted Express’s store operations.
 Responsible of making our team members ready to make guests enjoy our three fundamental business models; excellent products and world-class knowledgeable service while exploring the food  passion in the enchanting dining experience.
 Creating the cultural foundation of making Broasted Express the most popular company in the restaurants  industry to work with, and developing our team members to be the most knowledgeable, systematic and committed professionals. Setting plans and programs to effectively run and assure the successful operation in the store.
 Very confident and ready to hold any store management assignment and responsibility.
 To manage sales and operations to expected levels, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, and loss prevention.
 To climb up to your career ladder of success by completing all the necessary training requirements.
 Make Broasted Express the most admired company to work with, highlighting and ensuring that our team members are the most knowledgeable, systematic and committed ones, and creating and inspiring the passion for leading the food and restaurants  industry in the world.

Qualifications :
 Educational Background and Experience
o Bachelor degree in hotel management or hospitality operations. Must have a vision and goal and potential for career growth.
o Minimum 5 years Experience retail business or fast food chains as a store manager.
• Knowledge and Skills
o Fluent in both oral and written English.
o Can work under pressure and acts on any given challenges.
o Good knowledge of computer or computerized machines
o Has the ability to multi-task as a team player
o Strong planning, administrative, organizational skills
o Has good analytical skills and decisions making abilities
o Has a strong leadership, role model ability and character to influence others
o Can lead others to be leaders and has development tasks done through them.

Cashier / Service Crew Member duties and responsibilities: 

• Attending to customers upon entrance to the restaurant
• Greet customers and present menus
• Develop an in-depth knowledge of the food and drink menu of their establishment and helping customers select food/beverages
• Make and recommend appetizers, meals and drinks suggestions based on Guest preferences
• Answer questions or make recommendations for complementary products
• Up-sell when appropriate
• Up-sells in-store promotions, when applicable.
• Transfers orders to the kitchen to ensure their preparation.
• Takes money from customers and provides correct change.
• Tallies orders served and amount of cash received.
•Processes credit card and debit card transactions.
•Keeps track of a cash drawer and ensures it is balanced at the end of the shift.
• Keeps the POS counter and dining area neat and clean.
• Preparing restaurant tables with special attention to sanitation and order
• Arrange table settings
• Take and serve food/drinks orders
• Keep tables clean and tidy at all times
• Restocks napkins, straws, lids, and other supplies in the dining area.
• Deliver checks and collect payments
• Cooperate and communicate with all service and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines
• Deal with complaints or problems with a positive attitude
• Delivering a memorable dining experience by resolving all customer issues promptly
• Provide excellent customer services

Cashier / Service Crew Member,  requirements and qualifications:
• Prior experience in Restaurant / Food and Beverage Serving establishment
• Working knowledge of point-of-sale (POS) systems
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Patience Polite and hospitable attitude
• Highly developed interpersonal skills
• Excellent written and oral communication skills ( Native Arabic and English )
• Team player
• Dedication to on-time arrival for shifts and Good time-management skills
• Active listening
• Good physical condition
• High level of stamina to work to work on feet for extended periods
• Ability to work well under intense time pressure
• Experience with developing constructive working and interpersonal relationships with colleagues and customers
• Critical thinker and problem-solving skills
• High school diploma; food safety training will be considered a plus
• Attention to cleanliness and Food safety
• Responsible and trustworthy
• Basic book keeping knowledge

Crew Member Duties and Responsibilities:
• Greet customers upon arrival
• Inform customers of any specials or promotions running currently
• Answer any questions the customers might have
• Take orders with accuracy
• Repeat orders to customers to ensure they are correct
• Accept payment and accurately supply change, when needed
• Direct complaints and concerns to Manager
• Ensure food is delivered to the table hot and fresh
• Offer to refill drinks
• Check with customers to ensure their overall satisfaction
• Thank customers for their business, invite them to return
• Maintain a clean, sanitary, and organized dining room and service area
• Complete all side work at end of shift
• Ensure restrooms are clean and stocked
• Comply with all health and food safety regulations at all times
Crew Member Requirements and Qualifications :
• High school diploma or equivalent required
• Must be able to pass a background check and drug test
• Some experience in the restaurant industry preferred
• Must have reliable transportation
• Availability during evenings and on weekends
• Able to learn computerized ordering system
• Fluent in English
• Basic math skills, ability to make change
• Friendly demeanor and a positive attitude
• Trustworthy and reliable
• Commitment to excellent customer service
• Able to handle working in a fast-paced environment

Restaurant Manager Duties and Responsibilities:
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job duties and responsibilities include:
• Pre-shift food prep
• Stocking of truck for service and taking inventory
• Being a cashier & Operating a point of sale (POS) system
• Fulfill customer orders
• Help run the line/ Prepare foods
• Prepare and serve sides
• Being a team player
• Post-shift cleaning & stocking of the truck
• Doing dishes after a service (pots, pans and the like)
• Post-shift organizing and inventory
• Being happy and positive when working with customers and the team
• Be able to work autonomously.
• Be able to multi-task and work in a fast paced environment.
• Ability to lift up to 50 lbs.
• Able to work under pressure during a busy rush in fast-paced tight quarters while maintaining the highest food/ product quality
• Can be on their feet for 4 hours during service
• Has reliable transportation

Essential Job Duties and Responsibilities:
• Be able to meet at designated meeting area, participate in event service and clean the truck in preparation for the next shift.
• Prep of food items prior to food service.
• Prepare and cook our menu to order on the truck.
• Provide exceptional customer service at all times.
• Educate customers about menu items.
• Work various shifts including nights and weekends.
• Be able to work in varying weather and temperature conditions.
• Follow sanitation and food safety guidelines at all times.
• Providing guests with information regarding products
• Providing the best TOTAL experience in the business
Knowledge, Skills and Experience desired:
• Able to develop and maintain a positive working relationship with all employees and work as part of a team by helping others as needed or requested.
• A sense of urgency when faced with changing customer volume levels.
• Excellent verbal, written and interpersonal communications skills.
• Able to follow instructions for recipes, sanitation guidelines and food safety guidelines.
• Ability to work well under pressure.
• Individual must be a self-starter and able to self-direct.
• Able and willing to be cross trained on all other departments of the truck (cashier, driver, prep, etc.)

• Must be on their feet for long periods of time.
• Professional and friendly. (Even in tough situations)
• Team player.
• Effective communication skills with guests and staff.
• Quick thinking.
• Basic math skills.
• Greet customers as they approach the truck.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Inform customers of daily specials.
• Take beverage and food orders.
• Serve food and/or beverages to customers.
Graduation or High school•
Energetic and dynamic individuals who are excited about great food and working with people
• Strong interpersonal and customer service skills
• Food Service experience preferred
• Ability to think outside the box to satisfy guests
• Genuine care and understanding for people's needs

Working Conditions:
• Fast-paced work environment
• Changing weather and temperature conditions

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